Due to hygiene and personal care considerations, all hair extension products are strictly non-returnable and non-refundable.

No Returns or Refunds

  • Once an order has been confirmed and shipped, returns, exchanges, or refunds are not accepted.

  • This policy applies even if the product has not been opened or used.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Please contact us within 24 hours of receiving your order

  • Provide clear photos and order details for verification

  • Approved cases may be eligible for replacement only (no refunds)

Uniq Hair Lab reserves the final decision on all claims.