Due to hygiene and personal care considerations, all hair extension products are strictly non-returnable and non-refundable.
No Returns or Refunds
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Once an order has been confirmed and shipped, returns, exchanges, or refunds are not accepted.
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This policy applies even if the product has not been opened or used.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
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Please contact us within 24 hours of receiving your order
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Provide clear photos and order details for verification
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Approved cases may be eligible for replacement only (no refunds)
Uniq Hair Lab reserves the final decision on all claims.