Shipping Policy

Shipping Coverage

  • Uniq Hair Lab currently delivers within Malaysia only.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time is 2–5 business days, depending on your location and courier service.

  • Delivery timelines may vary during peak seasons or due to courier delays beyond our control.

Shipping Fees

  • Shipping fees (if applicable) will be calculated and displayed at checkout before payment is completed.

Local Pickup Option

  • Local pickup is available at our physical location.

  • Pickup details and instructions will be provided after order confirmation.

  • Customers are required to arrange pickup within the agreed time slot.

  • Failure to collect within the stated period may result in order cancellation without refund.

Delivery Responsibility

  • Customers are responsible for providing a complete and accurate delivery address.

  • Uniq Hair Lab will not be held responsible for delays, failed deliveries, or losses caused by incorrect address details provided by the customer.

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